Manager Labour & Employee Relations

Opportunity Reference #
North Bay
Posting Date
Closing Date
Time Sensitive

:                 Manager Labour & Employee Relations

DEPARTMENT:         Human Resources

LOCATION:               North Bay       

REFERENCE:           800-31-21


Reporting to the Chief Human Resources Officer, the Manager Labour & Employee Relations is a highly influential role, responsible for all aspects of labour and employee relations. The Manager Labour & Employee Relations will develop and implement a strategic approach to labour relations and ensure compliance with employment laws and regulations.  As part of the broader Human Resources team, this role works closely with the Manager Human Resources, Divisional HR Business Partners, and all levels of operations management to foster and support positive relationships between management, union leaders, and employees.  



  • Develop a labour and employee relations strategy and goals to foster positive employee-employer relationships and a productive labour relations environment  and report on key metrics, providing recommendations for continuous improvements
  • Provide management with interpretation of our 10 collective agreements (with 5 separate Union groups), employment legislation, and HR policies and procedures
  • Deliver day-to-day performance management guidance consistent with organization policies, and support workplace investigations, and resolution of workplace employee & labour relations issues, ensuring appropriateness and consistency of any corrective action deemed necessary
  • Partner with business leaders to provide strategic guidance on labour relation key initiatives, risk & trend analysis, and strategic planning to minimize grievances and arbitrations.
  • Apply experience and knowledge to develop innovative enhancements to significantly improve existing processes.
  • Oversee the grievance management process to ensure grievances are responded to within timelines and that resolution is achieved at the lowest step possible.  
  • Conduct research and prepares materials for grievance, arbitration, and employment-related litigation cases
  • Participate in the collective bargaining process for all collective agreements by consulting with management to identify issues and develop strategies for negotiations, facilitating the drafting of proposals, and attending negotiations
  • Support the development of labour relations skills of the management team members by providing training in labour relations matters including discipline, grievance handling, and general administration of collective agreements.


  • Completion of post-secondary program in human resources or labour/industrial relations combined with a minimum of 5 years of labour relations/human resources experience in a multi-union environment, preferably in transportation or manufacturing, or equivalent combination of education and experience
  • Experience providing advice and coaching to management with regard to highly complex labour and employee relations issues  
  • Knowledge of best practices and the legal principles and framework associated with all aspects of labour & employee relations (including progressive discipline, grievance resolution, arbitration, collective bargaining)
  • Proven experience developing and maintaining strong ongoing relationships with internal and external stakeholders (staff, management, union leadership, legal counsel, and government)
  • Experience effectively resolving employee and labour relations issues in a proactive and positive manner
  • Strong business and financial acumen
  • Ability to analyze and interpret collective agreements, write reports and business correspondence, and effectively relay/present information accordingly
  • Demonstrated ability to exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to inquiries
  • Contract negotiation experience is an asset
  • Knowledge of employment-related legislation for federally regulated workers is an asset
  • Professional certification in Human Resources Management is an asset (CHRP/CHRL/CHRE)
  • Strong computer skills; proficient in MS Office applications; Experience working with a HRIS


CLOSING DATE:  July 7, 2020 no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number to:


Ontario Northland

Attention: Human Resources Advisor

555 Oak Street East, North Bay, ON P1B 8L3

Fax: 705.475.5055  

Posting Date: June 9, 2020

Acceptable file formats: DOC, DOCX, PDF


Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.

Pour des renseignements en français composez le 1.800.363.7512 poste 276.